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     Beginningn in 2011, we have initiated a "FREE SHIPPING FOR LIFE" program for qualified return customers.

     Establish a reordering history from our site and receive FREE SHIPPING FOR LIFE! To be included in this exceptional offer, simply order from our site 3 times in a 12 month period. If you have previously ordered from our site and have paid shipping charges within the past 12 months, we will count these as qualifying purchases.

     Our site for online purchases is automated and will add shipping charges to your order under $95.00. However, return customer's purchases will be flagged and shipping charges will be immediately refunded to you. This offer does not apply to INTERNATIONAL ORDERS. Give us a call if you need more details at 505-906-9224.

     We make every attempt to ship your order the next business day. However, be aware that delays DO occur and there will be times we will not be able to meet this criteria due to circumstances such as high product demand, depletion of inventory, delays in carrier's shipment schedules, weather, or circumstances beyond our control. 

     You will receive a confirmation email that we have received your order. You will also receive a confirmation email once your order is shipped. We ship by USPS Priority Mail, and generally it is a 3-5 BUSINESS DAY travel time from the day your order is shipped.

     Shipping charges are a flat rate and are applied automatically to your order when you place your order. Shipping charges are tiered. 

 

TIER 1  $1.00 - $49.99                  $7.00

 

TIER 2  $50.00 - $95.00               $9.00

 

TIER 3  OVER $95.00                   FREE SHIPPING

 

TIER 4  International Orders       $35.00 FLAT RATE

 

 

     Questions regarding your order  can be sent to our Customer Service department by calling 505-906-9224, or send us  an email to  customer_service@juno.com.  In the interest of keeping our prices competitive, we do not offer an 800 number to call.

 

     We value you our loyal customers and your business.

 

     We offer shipping incentives to our return customers such as discounted and/or free shipping on future orders once a history of reordering is established. The more you reorder, the more you save! 

 

     We will ship to INTERNATIONAL DESTINATIONS. We charge a flat rate of $35.00 PER ORDER for International shipments. In the event of an overcharge on International Shipping, we will refund you the difference.

     We are not responsible, nor will we give refunds for orders seized by Customs in an International Destination, where the product is not returned to us by Customs. Some countries will not allow our products to enter due to regulations. Please check with your Customs Office regarding the receiving of our products into your country. It is advisable for you to print a copy of our INGREDIENTS LIST and contact Customs in your area to be sure your country will allow entry of our products.  

     Thank you again for your interest in our amazing products. Here is to your health.

 

     Customer Service

                                      REGARDING ORDER CANCELLATIONS

 

     Once your order is placed, we begin the process of packing and shipping you order to you. Once it is packed to leave our facility, postage has already been charged to ship the product to you. Customers who wish to cancel their order can refuse the delivery once it arrives, and we can cancel the purchase after you the customer receive it and return it to us.  You will be responsible for paying shipping charges on packages returned to us. For this reason we ask that if you the customer wish to cancel your order for any reason, please do so within a 24 hr. period from the time you place your order with us.

 

     Much time, effort and attention is given to each order. There is a tremendous amount of paperwork that goes into a cancellation of an order. The time and materials we use to process your request, as well as postage paid to ship your order free of charge to you, all drives up cost if the order is cancelled. We pay double shipping for each order a customer makes - the charge we pay to receive the product and the charge we pay to ship it to you.   

 

     We make every effort to ship your order in a professional and timely fashion and wish that every order arrives at its specified destination fresh.

 

     Thank you again for your interest in our excellent products.

 

       All Natural Cleanse

     PO Box 331

     Lecanto, FL 34461-0331

    505-906-9224